Gary Renouf Plumbing

4.8
based on 347 reviews

Customer Approved
“We make customer
service a priority”

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347 reviews about Gary Renouf Plumbing

verified email - 26 Apr 2017

We called these guys out to unblock a drain today. they said $39 for a call out fee then 89 per half hour. I thought expensive but ok, max it shold take is 1 hour. When they came out they said they need to use a jet blaster which they charged $390 for. It was never mentioned when they quoted the hourly rate. Its a quite manipulative way to win work, make it look cheap then slugg you while on the job. Total cost of job was over $600 for 1 hours work. If they were up front with the possible costs then we could have made an informed decision. Sad to see people out there like this.

Anonymous
verified email - 04 Feb 2017

Requested a quote for a 315L hot water system to be replaced, one of their guys came to our house to inspect. Simple job with no stairs or access issues, so was astounded at the $4180 inc-GST rate quoted! Complained to their office but was told they could not buy the system for $1300 - the price I got another provider to complete the job for. So a dodgy quote and then lied to ... Be careful to get a second quote when dealing with these guys.

verified email - 31 Jan 2017

Total rip off! Quoted $9500 but we got the work done for $1000! Tried to pressure us into paying $4k deposit on the spot.

Approximate cost: $9500

22 Jan 2017

These guys have been very friendly honest and helpful! I will definitely be recommending them to all my friends and family

21 Jan 2017

Great customer service! I had a different plumber come and fix our toilet when it kept running, and he apparently did it wrong because he didn't know what he was doing. These guys called me back on the weekend and were able to fix it quickly and without charging me for expensive unnecessary parts. It's so hard to find a good plumber these days who won't just rip you off, and these guys are great! Thank you

19 Jan 2017

Could not be happier with the service and conduct of this plumber. On time, good price and cleaned up after they had finished. Highly recommend this company

18 Jan 2017

When you have a plumbing problem and you have to arrange your work around the plumber, it helps if they can turn up on time. These guys didn't disappoint. I needed them here at 6.45am and out by 8.45am and they delivered. Truly professional

17 Jan 2017

I can highly recommend this company. Turned up on time, did a great job and cleaned up after themselves. Their price was also cheaper than the two other quotes I had. Thanks guys

14 Jan 2017

A big thank you to the young man who came to clean my overflowing gutters. It turned out to be a blocked drain and he just sorted it all out and I got a Seniors Discount

13 Jan 2017

A wonderful job and professional attitude. Arrived right on time and even took the time to listen to my husband. Nobody ever listens to him

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