Gemini Mitchell

Not at all happy. Am now having to take my car back for the 3rd time as job not done properly in the first place. I find the attention to detail poor.

I recently had a car accident and my car was towed to Gemini Mitchell for repair. The repair took longer than expected as this was a result of the part not being available in Australia given it is a 2012 model. However, this was the only negative side for me. Everyone is extremely friendly at the centre. I got frequent phone calls from them to provide update on how the progress is going. Pauline is one of the receptionist and she is extremely friendly and ready to help.

John is the production manager and he was eager to meet me to explain why everything took so long and showed me all the parts that the replaced. He was extremely approachable.

Overall, I think they have provided excellent customer service and would definitely recommend this place to everyone I know.