6 reviews about Glenroy Vet Clinic

verified email - 26 Apr 2024

Disappoint

NEW
I am writing this review to shed some light on Glenroy Vet Clinic. Our 16 year old Maltese dog had been seen over a number of years by Dr Tim. She did have a heart murmur and was put on meds a few years ago, under the care of The Animal Referral Hospital and doing extremely well, as I also introduced a holistic approach to this condition and must state once again miraculous improvement to her condition. Then we kept up occasional visits at Glenroy under Dr Tim. On the 9th of April 2024 we brought our little dog to Dr Tim as she had stopped eating and drinking on the previous day and were worried. She was showing signs of lock jaw and stiff hind legs. Dr Tim assessed her and literally told us she is old, frail and its time, but we were not about to euthanize our little dog. So we asked him to administer an arthritis injection thinking that her stiff legs were getting worse from that. He also recommended a steroid injection to increase her appetite. The next day things were getting worse, so we thought there is no other option but put her down as Dr Tim stated on the previous day. So made our way to Glenroy Vet clinic and that was the end of our little Maltese dog. This is the worst decision both my wife and I have ever undertaken. I was not in a good place after that and my mind was ticking, thinking something was not right with Dr Tim's diagnose, so made calls to two animal hospitals and 3 other larger vet clinics. I stated the issues our dog was having with its locked jaw, stiff hind legs and not been able to eat/drink. All of them said your dog seem like its got Tetanus and needs urgent medical attention and must be brought in immediately and put on the right Meds well that's too late. We have now euthanized our little dog on the miss diagnose from Dr Tim. After a discussion with Dr Tim, what I have stated above with other vet clinics ( TETANUS) he stated that he has never heard and come across Tetanus in dogs. Well Dr Tim for all the years you have been a vet your knowledge falls short, you have miss guided us to putting our dog down on your wrong diagnosis, you even admitted to this on the phone conversation we had after euthanizing our dog and to make things worse apologized. That's not going to bring back our dog. Now I'm not the type of person to criticize others and leave negative reviews, but this has taken its toll on me knowing we put our dog down unnecessarily. Its been 2 weeks now, I am not sleeping and feeling very stress thinking about what has taken place. Dr Tim our dog was not old and frail you have mentally destroyed us. Dr Tim if your not certain about something you should have referred us on. So I'm putting this out to all you pet owners

check icon I found this business on Word of Mouth
verified email - 23 May 2019

Great local business, knowledgeable about my animals and was extremely reasonable prices, no silly add on fees for just an annual vaccination. Very happy.

Approximate cost: $60

verified email - 13 Oct 2018

Knowledgeable, professional, kind, and provide good advice and explanations. Also affordable which is an unexpected bonus.

14 Dec 2017

Took my 3 year old Britney for an eye examination, found staff to be very nice. The treatment and cost was affordable. Didn't wait long at all. Very highly recommend it.

verified email - 10 Sep 2016

Very compassionate and professional service. The consultation and treatment costs are reasonable and don't break the bank. Best of all, our dog appears comfortable being there

verified email - 03 Sep 2009

This is possibly the best vet I have every been to. They are kind and compassionate and understand how much our pets mean to us. They are much cheaper than any other vet I know so this along with the service they provide is excellent.

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