We turned up in an industrial park to find a damaged van with a box of rotting fruit in the back. Drink cans strewn in the front and no car keys. Don’t go near them.
Approximate cost: $89
I took a photo of the fuel gauge when I picked up the vehicle. After my hire I filled up the tank and took another photo. The gauge was higher from my fill up. I did 122 kms and the tank took 23 litres. Twice what it should have. Obviously previous driver had underfilled. Gecko were not interested in doing anything about it.
After writing the review, Go With The Gecko contacted me and resolved the issue satisfactorily
Bunch of thieves. They will hold your bond forever.
I wouldn't recomend to my worst enemy.theres a reason such a "great idea"hasnt grown the way you might think it should.its probably because of the worst service l have ever come accross anywhere..they quick to take my money .did thier best to NOT provide a vehicle .and l only have a partial refund of the 280 they took.cost me another 80 in cab fares and justa great easte of time.
Referance/booking number;99948.southwharf.13/01/22.thanks for nothing.wheres my money.
Approximate cost: $280
I hired a ute for 2 days, very easy process online. The automated process and instructions provided via email and website were very easy to follow. i encountered 1 slight glitch after accessing the car via the automated process, it would not start. solved by a quick call through to customer service who sorted the issue out remotely and i was away with no time wasted. vehicle was clean and in good condition. never had to wash my hire car before returning it but it wasn't really a problem - i guess it allows Gecko to provide low rates. overall very happy with the experience - no dramas, would go gecko again...
Straightforward process. Offered live over the phone assistance on a Sunday morning and an upgrade when my chosen vehicle was unavailable. Would use again.
Easy to hire the vehicle.
Totally paper less.
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