I picked up my son one sunny afternoon and he did not have his hat on. He was playing outside. When I questioned the room leader she said she hadn't seen one? I checked and it was still in the bottom of his bag where he had been all day. I also asked if I could check the chart to see how much sleep/food he had and she said she hadn't had time to fill it out. This was at 430pm in the afternoon. I was appalled and did not take him back to the centre. I contacted the director, she said she would speak with the room leader, I never heard back.