I booked this accommodation online & nominated that I would pay by cash. When I arrived, I discovered that the desk was unstaffed and we had to obtain the key from a vending machine. The method was quite secure. However, the key did not pop out of the machine and there was still the issue about payment. We intercomed for help and an ungracious man said he supposed he would have to send someone down. The woman who served us was quite helpful - we received our key and I paid. She said they usually take credit card payment from the online booking, so I'm not sure why the cash option was given. She accepted the cash.

The room itself was very nice. The deal included a spa bath, kitchenette, microwave oven, basic cutlery and dishes, small dining table and foxtel TV. It took me a while to work out foxtel which I don't have at home. There was no instruction sheet about the TV, nor was there a general information folder as one finds in most hotels.

The room was very comfortable and at the back of the resort, so I didn't get any noise in my room. I was travelling outside of holiday season, so it was very peaceful. It was a lovely location and the room was very clean. It was serviced every day.

There is a large spa facility at the front of the hotel, but this was also serviced by the reception area that appears to be mostly unstaffed. There is a tennis court at the back of the property. I'm not sure whether access to the court is part of the deal.

The only reason why I would not consider returning to this place is because of the odd customer service. It was a very cost effective deal, but I prefer to have someone at the desk when I arrive and depart.

There are lots of attractions around Anglesea and the drive along the coast is beautiful. There are a lot of options for accommodation along the coast and great deals around Autumn and Winter.

Approximate cost: $99/night