This company was recommended to me. I dealt with the son. The service was not satisfactory. He forgot too many things. I wanted a coffin with gold handles. I certainly paid for one, but was told " the gold handles turn out different shades to each other, and don't look right" If you cannot provide 2 gold handles that match.... ,get out of the business. I found it a bit Fawlty Towers. I was genuinely worried they would turn up at the church. They did....and it went ok,but how hard is that bit anyway? How hard is any of it really? At such a time I need service people who can spell, remember things( especially after he has written them down) and deal with me in a professional manner. Never again . They are not any cheaper than a lot of others.