Grumpy Vapes sells quality e-juices and vaping equipment at really decent prices, which is important when there is a really competitive and sometimes really overpriced online market demanding your attention. Unfortunately, while when their service is good it is good, when it is bad it is really really bad. And it is one guy in particular. You'll know when you get him. He might answer your excited question by a deadpan 'go on youtube,' or he might simply refuse to show you a product. I have a few friends who only deal online now because of this guy, but I keep going back, because there are some really lovely guys at Grumpy's, and it's worth going back there for them and their knowledge.