DON'T USE THIS COMPANY - BEWARE! My mother paid for a deal which was approx $50 for her carpets to be cleaned - not that cheap. They rarely answer the phone so she left several messages asking for an appointment. An appointment was finally made several weeks later!! Then on this day, they didn't show up! My mother then had to go through the whole booking process again. An appointment was made again. On the day of the appointment they called her to say they would be early, so she moved all the furniture out of every room again, then AGAIN they didn't show up! She called them back approx 7 times that afternoon but no answer. They refuse to respond to any messages now and refuse to issue a refund. This is the worst service i have experienced.