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H.M. Mechanical

check icon 4.9 (50)

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Reviews for H.M. Mechanical (50)

Write a review
4.9
50 reviews
5 star icon
46
4 star icon
3
3 star icon
0
2 star icon
0
1 star icon
1
Service Rating
4.9
Quality Rating
4.9
Value Rating
4.8
G L.
1 review · 600 points
verified email - 25 Sep 2024
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0
No good

Don't waste you money. They have me back my car after a service and it was ticking so loud when I got home I didn't want to risk driving it back. They charged me for the tow and the labour to fix the problem.

Approximate cost: $1800

check icon I found this business on Word of Mouth
kathleenb898
1 review · 400 points
28 Jan 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Found myself in a spot of bother travelling from NSW to Nth QLD, had broken down & my car was towed to the merc dealership in Toowoomba - after 3 days of the dealership not even looking at the vehicle I googled and found HM. Kurt, Rhys & the team although extremely busy took the time to help me. My situation was resolved without any serious mechanical work required, but Kurt made sure that before I set off my vehicle was ready for the long trip ahead. I cannot express how grateful I am to the HM team. I have made it my business to tell everyone about HM's great service. Thanks HM, made it home safe:)

verified email - 03 Jan 2019
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Always helpful and professional. Their advise and service has always been great.

patriciad968
1 review · 400 points
15 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Humphrey Motors is Toowoomba Best Kept Secret and I found it. You tick all the boxes I expected from a Service Provider. Kurt is great listener, obliging and very professional. thank You.

timr861
1 review · 400 points
14 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Awesome service! Very reasonable and affordable servicing and repairs. Definitely going back again.

0b71aa8d
1 review · 400 points
09 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The staff at Humphrey Motors have always looked after me. From the moment I purchased my first car in 2015 they have serviced it and whenever something was wrong, they'd contact me first to make sure they could go ahead and when I pick it up they explain everything simply.
You guys are the best! Thank you!

gemmat596
1 review · 400 points
03 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would have to say that Humphrey motors is the best mechanics shop I have ever been to! They were just so friendly,professional and so reasonable and trustyworthy . As a single mum struggling , I know how hard it can be when it comes to getting your car fixed at a reasonable price and place! These guys are the best . It fact they even offered to donate a part to me as I could not afford it that day. That is an awesome business! I would recommend it to anyone :)

tajanna-p
1 review · 400 points
01 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kirk and his team have looked after me so well over the past few days. My car was running perfectly fine and then all of a sudden wouldn’t start. Genuine people, and you won’t be paying an arm and a leg for the service! Highly recommend and will definitely be returning for future car issues! Thanks so much guys!!

madeleinel194
1 review · 400 points
24 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent customer service. They fit me in the day after I called up and had the job done nice and early so I could drive to work after lunch. Very friendly employee. Explained what parts were in good condition and which ones were not and quoted reasonable prices.

micheleh805
1 review · 400 points
20 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We have a troublesome Peugeot and the team have always treated us fairly and been transparent and honest in terms of the car's care.
Recently, my wife was stranded near a major street when the car lost power amidst warning signs/symbols on the dash and needed to be towed to Humphreys.
Not only did the boys slip the job in early, we received a call to pick it up less than 2 hrs later. They deleted all the relevant codes, rebooted and test drove the car for 20 mins to see if things had improved. Fortunately, they had.
And for service of that calibre and promptness, how much did it cost? Nothing.

amanda-k
1 review · 600 points
verified email - 17 Sep 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They are very professional at the job and try to give you the best deal when trying to fix your car. The staff are all very friendly.

duncanm265
1 review · 400 points
12 Sep 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Quality service every time. Always take the time to talk you through and show you what they've done. Just a real genuine team that take the time and effort to look after their customers.

tanyam948
1 review · 400 points
05 Sep 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kirk and his team are great. I highly recommend them as they are very thorough and explain everything clearly so you know exactly what they've done and why. They found the cause of a problem my car had that another mechanic group couldn't find (and still charged me for). I can't recommend them enough.

macey-g
1 review · 400 points
28 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I love the far fetch knowledge these guys have and how there willing to share it with others. As a female with a car I’m defiantly going to be back for a service!
Thanks Kirk and team!

mattw369
1 review · 400 points
01 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Couldn’t recommend this business any higher! Kurt and his team are incredibly passionate and extremely knowledgeable, in everything Motor vehicle related.

kaseyr808
1 review · 400 points
28 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kirk and his mechanics are fantastic. They are straight down the line, honest to goodness mechanics who don’t try and push unwanted, unnecessary and expensive repairs. Will definitely be back and would reccommend to all.

michelle-w205
1 review · 400 points
27 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They are friendly as and let me know everything they did and even vacuumed my car!!I'm 100% gunna keep going here!!very happy!!

geoffreyb259
1 review · 400 points
26 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They are very helpful, and I love their integrity. They always back up their work with the extra small things that make you want to return.

20 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kirk and the team are friendly, professional and refreshingly honest. From updating you BEFORE making any repairs, to offering a drop off service within Toowoomba, they are second to none and great value for money. I happily encourage anyone to give them a go!

H.M. Mechanical 20 Jul 2018

Hi Elliot.
Thank you so much for your review. Thank you so much for using Humphrey motors. I am so happy you are happy with our service. It is always a pleasure doing business with you and your family. Thank you once again
Kirk

ryanm128
1 review · 400 points
19 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kirk is always very professional and friendly to deal with. I am extremely happy with the service. Happy to recommend to family & friends.

H.M. Mechanical 20 Jul 2018

Hi,
Thank you for your review. I really appreciate it. Thank you for coming I Humphrey motors. I am happy you are happy with our service.

rickb505
1 review · 400 points
16 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The Staff and management take the time, and interest to go through everything with you. I was very impressed with the attitudes of everybody in the place, it seemed the staff were happy to be there, and good morale in a workplace has always reflected in better work outcomes. The service I have received has been good quality at a fair price, and honest.

H.M. Mechanical 20 Jul 2018

Thank you so much for your review. It means allot to me. Thank you for using Humphrey Motors. Thank you so much for taking your time out to review my business
Kirk

chrisb661
1 review · 600 points
verified email - 15 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Whether you've got a Ferrari or a Ford, the team at Humphrey motors will attend to you with the same care. I was highly impressed with the service and work carried out on my old XTrail by both Kirk and Michael and was glad to have connected with good Mechanics having just recently relocated to Toowoomba.

H.M. Mechanical 20 Jul 2018

Hi thank you for taking the time out to review my business. I am happy you are happy with our work and service.

rajanb43
1 review · 600 points
verified email - 19 Jun 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This workshop is really good with euro cars and the Guys who works here is extreamly friendly, work dedicated and well experienced... Michael I really appreciate the work you did on my BMW THIS arvo, really appreciate it.

H.M. Mechanical 20 Jul 2018

Hi thank you for your review. I appreciate it. I will be sure to reward Michael for his efforts I am sure he will be happy to hear about your review.
Kirk

lindas683
1 review · 600 points
verified email - 15 Jun 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Extremely impressed with the kindness, professionalism n service that was given to me,for a minor problem with my car..plus the prompt service without a booking was Great.. Thank you.

H.M. Mechanical 20 Jul 2018

Hi
Thank you so much for your review. I really appreciate it. I am sorry it took me so long to reply to your review. It is always a pleasure to do business with you

MarkCeccato
1 review · 600 points
verified email - 06 Jun 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This was my first time dealing with Humphrey Motors. The whole team was very welcoming and treated my special vehicle as well as my unique requests with respect. Communication was excellent and honest. Workmanship was also excellent and I could see that great care was taken while my vehicle was with them. I will definitely be using Humphrey Motors for my mechanical needs exclusively in the future.

Approximate cost: $1300

H.M. Mechanical 07 Jun 2018

Hi Mark
Thank you so much for taking the time out to review my business. It means allot to me.
Thank you for using Humphrey Motors. I am glad you are happy with our work.
Thank you for your kind words
Kirk

rosse224
1 review · 600 points
verified email - 01 Jun 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

On our travels around Australia, I had reason to have the air brakes on my Fifth wheeler serviced and adjusted.
On calling Kirk, he arranged to call in on a certain day for assessment.
He looked at the vehicle on arrival, assessed the work to be done and had it completed in a very short time. In doing so he explained what was being done and gave tips on how to manage the braking system in future.
I highly recommend Kirk and staff to carry out any work on your vehicle.
Thanks Kirk.

H.M. Mechanical 01 Jun 2018

Hi Ross.
Thank you so much for your review. I appreciate it.

jims754
1 review · 400 points
31 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Absolute complete satisfaction with the people and work at Humphrey Motors. Thanks to Kirk for his generosity

H.M. Mechanical 01 Jun 2018

Hi Jim thank you very much for your review. Glad to be of service good to do business with you also

kimberleyn
1 review · 400 points
30 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kirk and his team where fantastic, car was fixed in the quickest possible time and nothing was a hassle. Their prices where really reasonable, and the customer service was great! Thanks Kirk!

H.M. Mechanical 30 May 2018

Hi,
Thank you for taking the time out to review myself and my business. I really appreciate it. Thank you for using Humphrey motors. Hope to see you again

lindam465
1 review · 400 points
17 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have found this business to be extremely efficient and the team to be friendly, courteous and helpful. I would not hesitate to recommend this business to anyone who feels they require that little bit extra care and attention which is a comfort especially for a lady car owner.

H.M. Mechanical 18 May 2018

Hi Linda
Thank you for your review. Thank you for your kind words. I hope the recent issues With you car was sorted With the battery change. I Hope Forbes Batteries Looked After you as well.
Look forward to seeing you soon.

donc866
1 review · 600 points
verified email - 17 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I am very happy to recommend Kirk, Mick and the team for their quality workmanship, friendly and efficient manner, and reasonable prices. We have been satisfied customers for over 10 years.

H.M. Mechanical 18 May 2018

Hi
Don Thank you for your review and kind words. Thank you for being a very long-term client. Hope all is well