Absolulety shamefull, i had lodged my tax return with an accountant at this branch on the 6/7 and after a month it still hasnt been sent to the ATO. I have been calling for updates for the last 3 weeks and have been lied to and given excuses one after another as to why it hasnt been done. They never call back or return calls when they say they will, i am constantly chasing them up. I have been a loyal client to this company for many years and this will be the last year i ever use them for tax purposes.