8 reviews about Harvey Norman

11 Mar 2022

HN Ashmore Rd - big shout out for Ryan in Computers & Mobiles - his knowledge, manner, expertise & helpfulness are fantastic, & also my compliments to Matthew in the Tech Team - he's on the ball, great communication & picked up an issue just recently off his own bat which has saved us all extra delay & inconvenience - good stuff guys!

Anonymous
verified email - 25 Jul 2021

Dusgusting treatment of elderly father. Charged him $50 to put qld covid tracker and whats app on phone he just purchased from them. Then they called me to convince me their actions were acceptable rather than acknowledging they could have been better humans.

verified email - 30 Oct 2018

bought a bed & mattress 23/08/2018 after being told delivery would be a couple of weeks. 2 weeks passed without any contact from anyone from the store, called to enquire as to when our purchase might be getting delivered and was told "the computer shows mid october". when i asked why delivery had gone from a couple of weeks to 2 months & no one thought it necessary to at least call to advise us of delay i was told that i was mistaken as i "wouldnt have been told i could get it in 2 weeks".
told them to cancel the order at which point i was put through to a manager to arrange this, manager offered the option of the mattress i purchased on a loan base till ours arrived as the mattress was in stock and available, accepted this offer only to have mattress show up with no base!
called the store back,"well thats rather embarrassing, we'll get a base delivered tomorrow." also re confirmed that our base would be delivered mid october, "at the latest, yes" i was told
its now the 30th October and again i havent heard from anyone from Harvey Norman Bundall. Upon calling them im now told "computer says some time in November."

Rating 0 - 10, where 0 is non-existent & 10 is excellent
Service - 0
Care - 0
Follow Up - 0

Will never buy another thing from Harvey Norman again.

17 Apr 2016

John for new TV,Thierry for Tech,Michael @ Checkout.We love HN@ Bundall,wouldn`t go anywhere else!!

verified email - 13 Feb 2011

This is the absolute MUST shopping stop for anyone looking for anything Electrical !! The knowledge of the staff is superb!, they do not mind explaining even more than the information applicable to the purchase you are making. Well trained Staff in excellent Customer Service!!

verified email - 23 Jul 2009

It's wild form the moment you walk in. There's security, balloons and music. The customers and staff always look full of life and happy. The deals they have are always new and interesting.

Approximate cost: $200

verified email - 20 Feb 2009

very nice staff with clean uniform, good seller, recommended for all staff from electronics to computers. lowest prices for most of thing at every shops.

verified email - 22 Oct 2008

I love Harvey Norman. I love the fact that you can go in there look at the price on a product, walk up one of the many people working there and say "I really like this. What can you do for me?" and end up with 20-50% off! It also has a huge range of products so you'll never ever get bored!

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