Ordered a new remote control car from their that was worth $550 and he said it will take around 2 weeks. 3 and a half weeks later still no RC car. That was the owner telling me that.
Do yourself a big favour - buy somewhere else.
This shop is more expensive than other Sydney hobby shops - an item I looked at was $50 more than the hobby shop in North Parramatta.
The range of products is limited.
The customer service is non-existent. I had an issue with a purchase. The owner started off very defensive and when he realised I was not going to just give up he started verbally abusing me personally. That was after he further damaged the product I had purchased.
Yes, I know exactly how you feel. I dont know how his business hasn't gone broke. When ever I go in there I walk around the shop and he sees you their and he doesn't come and help.
We purchased a $400 radio control car and had a problem with it. When we returned it was repaired free of charge. The owner Stuart, has always been really helpful and has such a vast knowledge in the area of these vehicles and model making.
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