Happy with them servicing of my car twice. They were pleasant and courteous and completed the job as expected. The car has been very good and reliable. My husband does the servicing now he has more time.

There has been a long standing problem with our Holden which we have tried to get fixed by Duttons. After spending a great deal of money and replacing lots of parts, the petrol engine was supposed to be running fine, leaving a problem with the gas system. They referred us back to the gas repair place telling us that a specific part was not working. The gas repair place ordered in that part and went to install it only to find that the part in question was not faulty at all. In fact there is still a problem with the petrol system that Duttons had not found.
While doing repairs, they accidentally damaged an unrelated car part which meant that they had to order in a replacement part to fix their damage.
I dislike the fact that when dealing with Duttons, you have to talk to a receptionist without mechanical knowledge rather than speaking directly to the mechanic. In fact on one occasion when I called up to ask questions about the repair, a mechanic answered the phone and said he would find out answers to my questions only to direct me back to the reception desk.
At the end of the day, we've spent a lot of money fixing problems and replacing parts but the problem is still not fixed. We're not going back to Duttons.

Approximate cost: $thousands!