We met this consultant working out of an antique, vintage and costume jewellery stand at the Old Bus Depot Markets (OBDM) in Kingston over the summer. Ian has a range of antique jewellery which he and his mother are willing to part with for the right price. Ian works as an advisor/dealer in rare jewellery pieces. He is keen to share his knowledge of Australian and Oriental jewellery. We found him a great guy to talk with and there was absolutely no sales pressure to purchase any items. He seemed genuinely interested in creating a satisfactory customer relationship first. We liked his approach to retailing sales and marketing.