I had to take my disabled mother to get some tests done here. Having not been here before, I called the service in advance to check on the opening hours and advise about my mothers disability and what tests were needed. I was told that was no problem, it was disability accessible and that there was disability parking. It was disability accessible - that was correct. However, when we arrived, there was no disability permit parking nearby. We had to walk a long way so it was quite a challenge getting my mother in there, that's for certain! I know the lack of parking is not their fault but the responsibility of the shopping centre owners so that's not this issue. But what concerned me was the attitude of the nurse when we arrived. I felt she was quite rude and short with us. She kept repeatedly looking at the clock, trying to hurry us up and because the tests were taking a while (longer than for a non-disabled person), she ended up saying we would have to go elsewhere because they would be closing soon. (Note: there were no other patients waiting). It made me (and my family) feel quite uncomfortable indeed. The added pressure only made it harder to do the tests. In the end, we left without having completed all the tests and deciding not to go back there again if we have a choice. I personally wouldn't recommend this business.