DO NOT VISIT THIS SALON! Horrible customer service, terrible treatments, overpriced, not relaxing at all, stressful atmosphere, unclean, pushy staff. I would not attend this salon again under any circumstance.
Worst experience ever - buyer beware. Reading the other reviews reads exactly the same as my experience. 3 hour pamper package went as follows: 40 minutes spent waiting at the front, listening to a sales pitch, fending off attempts made to switch my massage to a machine air pressure massage and then being told that there was no other choice as there was no masseuse to give me the massage I had paid for. I then lay under a light for 10 mins and was told to get up and swap rooms with another client. No linen was changed and I used the same pillows and was put under the same blanket. I then had a 10 minute facial and that was my one hour facial. The advertised package was a 1 hour facial which was not provided!! I then sat in a small sauna for 30 mins and after that I had my 30 min indulgent foot treatment - which was a home foot spa that had boiling water and body wash poured into it. The water was initially so hot that I had to use my own water bottle to cool it down. I could only endure the foot spa for 15 mins as the water then went cold. THE WORST EXPERIENCE EVER
Had a lovely experience with Laila and her staff, clean and relaxing atmosphere and friendly staff.
I have been here once. Great service. Love it
bought a scoopon deal for $59 - felt as though even that was too expensive for the service I received. There was only 1 person in salon doing every person - got massaged with an air pressure machine! I wanted a person to get into my neck and shoulder which the machine doesnt even cover - its an air pressure machine that does legs and lower back - not the same as someone manually doing it. Foot scrub wasnt even a foot scrub - it was a foot wash you can buy at the other stores filled with some (what appeared to be) body wash. No person was physically there giving me a foot scrub.. I got a facial and and paid extra for microdermabrasion which honestly lasted about 7 minutes. Blankets were reused and no new linen was provided. I took the day off work to get a nice pamper package done - MIND YOU I have never had one before (no facial, no pampering of some sort) - so for this being my first time, it was a really bad first time experience. Won't be going back there. I am not a fussy person so for me to actual write my first review ever on something should speak for itself.
Worst hair dresser I have ever been to!! They butched my hair leaving me with a chunk of hair missing, made me wash my own hair and still expected me to pay $50! Went straight to another hair dresser after who said there are no layers which I asked for and its not even straight!! I worn everyone do not go here!! Defently taking this matter further!
I don't normally go for massages but I got this on scoopon and thought why not. It was the best experience. The owner Laila was the nicest lady and very helpful. I will go again,
This salon is overpriced and the service is shocking. The treatments are appauling. Do yourself a favour and avoid this salon!
Very disappointed....prices seem reasonable but service and facilities are not comparable to other local beauticians. I will not bother with this salon again.
“I have been visiting Fatana’s hair and beauty salon for over 14 years. Fatana”…
“Naz is amazing! My hair has never looked so good and felt so healthy, and my cut”…
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