Inspired Broadband

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Reviews for Inspired Broadband (2)

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markk70
1 review · 600 points
verified email - 12 May 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

inspired Broadband [redacted inflammatory comment]. Their address at 424 William Street West Melbourne is false, I checked it out, they are not even there. When I paid a bill to these people by credit card I soon found unauthorised transactions on mybank account statement.

alexeya
1 review · 700 points
verified email - 04 Jan 2017
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1.0
Quality Rating
2.0
Value Rating
2.0

1. They claim to connect in 5 to 7 business days and hiding the fact they still going thru Telstra. Connection took two months in my case.
2. Speed: 1mbit/s in the evening hours. This surely is not the tel line problem as morning speed was 10mbit/s; its peak hours congestion. Two weeks; an hour daily on the phone with their technicians - problem was not solved.
3. After disconnected from them; they start trying to charge 270$ for new telephone line connection - which I was NOT notified about.

In the nutshell: long time to connect; poor speed; very bad if not fraudful accounting / billing service.