i bought a computer package from here, as you probably know they are fairly expensive to buy, the deal was that i get my computer and get a Norton Antivirus 1 year subscription for free. when i got home it seemed as if there was no norton installed onto the computer and the disc was'nt given to me either so i took my coputer back to the store to show them that it was'nt installed and the bloke who sets up all the computers started up my coputer, had a bit of a play with it and a couple minutes later showed me that the was a "Norton" folder in the program files folder but it was empty so he was pretty much telling me that i had deleted the files somehow myself which i obviously had'nt. when i got home again i checked the properties of the Norton folder and it had been created on the same date and time that i had taken my computer back to the shop to be looked at. Was'nt happy at all so went back in had a go at them and was given the disc which should have been given to me in the first place.