I ordered a wreath late the night before a funeral and it was assembled that night.

Approximate cost: $250

Following a family death, on two occasions we had flowers delivered from friends overseas and interstate through Janine Florist. We sent photos to our friends and to their dismay and embarrassment on both occasions the arrangements were far smaller and of poorer quality than the price they were charged. Suspicious…..

Rude and abrupt customer service over the phone, very unhelpful. I was happy to spend twice as much somewhere else for friendly and helpful service

A friend ordered flowers to be delivered to Calvary Hospital on Monday morning, they weren't. The patient went home and the florist was given her home address. When my friend called the florist saying that her order hadn't been delivered the florist was very snappy with her. The flowers eventually turned up on Wednesday. The arrangement was lovely, but it was really disappointing that it took them so long to deliver them and without an apology for the delay.

A couple of friends I learned later sent me some flowers when I was overseas. When I arrived in Australia, I told them we did not get it there because I was away from our accommodation and maybe that is why they did not leave the delivery. The friend of mine relayed this information. We were all surprised to find the flower delivery in our front door the next day. That really is great and honest service!