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JAY Finance

check icon 5.0 (42)

Opening hours

Monday:

9:00am to 6:00pm

Tuesday:

9:00am to 6:00pm

Wednesday:

9:00am to 6:00pm

Thursday:

9:00am to 6:00pm

Friday:

9:00am to 6:00pm

Saturday:

9:00am to 3:00pm

Service awards

Reviews for JAY Finance (42)

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5.0
42 reviews
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42
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0
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0
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
ujjvalu
1 review · 200 points
verified email - 16 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very professional service. Quiet knowledgeable, easy to approach. Easy and fast loan processing.
Most recommended.

verified email - 16 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Jay made my refinancing as easy as possible. Although the process was foreign to me and I had question after question, Jay was very patient, always responsive and addressed all my queries, while also finding me the best possible deal. I could able to get best interest loan without having to pay LMI with an LVR of 85%. I couldn't have been possible without Jay. From initial contact to settlement, Jay was a pleasure to deal with. I highly recommend Jay Finance.

JAY Finance 22 Aug 2023

Many thanks DV.

shravan
1 review · 200 points
verified email - 16 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I found Jay to be a professional finance broker who communicated well and kept in contact. He was true to his words on follow ups and meeting times. I would recommend to anybody to use his services for any needs on Home loans and refinance.

malindap
1 review · 200 points
verified email - 16 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had a real good experience obtaining services of Jay. He is very knowledgeable and a true professional. He works according to the needs of the client and when situation demands speediness he makes sure to get things done quickly. Another trait which stands out is being always there to answer any question and it stems through due to his keenness to help others. I would definitely recommend him.

JAY Finance 16 Aug 2023

Many thanks, Malinda for your valuable comments. It was a pleasure working with you on your loan requirements. Please keep in touch for any future needs.

hiroshikap
1 review · 200 points
verified email - 16 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I highly recommend Jay as a financial broker. His exceptional service, expertise, and personalized approach made a significant difference in our home buying experience. We are grateful for his guidance and dedication.Thank you, Jay, for your outstanding support in helping us achieve our financial goals. You are truly remarkable.

JAY Finance 20 Aug 2023

Many thanks Hiroshika for your valuable comments.

surangaf
1 review · 200 points
verified email - 16 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Jay was an exceptional mortgage broker who demonstrated a high level of professionalism throughout my entire mortgage process. His attention to detail was impeccable, and he consistently went above and beyond to ensure that all of our needs were met.

One of the things that impressed us most about Jay was his regular check-ins with his clients. He took the time to make sure that We were informed and up-to-date throughout the process, which helped alleviate any stress or confusion that we had.

Furthermore, Jay provided us with very valuable information that allowed us to make informed decisions about my mortgage. He was always available to answer any questions that we had, and his expertise was evident in the way he presented the information to us.

Overall, I highly recommend Jay as a mortgage broker. He provided exceptional support and guidance throughout the process, and his professionalism and dedication to his clients are truly admirable.

josephf276
1 review · 200 points
verified email - 16 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

He is excellent in assisting customers because he actually master his work. Besides, he is trustworthy person who takes out customers burden simply, by making the process easier, faster and unique that suit your circumstances.

naveena821
1 review · 200 points
verified email - 16 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had the pleasure of working with Jay, who is an outstanding mortgage broker and truly exceeded our expectations. His commitment to transparency, friendliness, constant availability, professionalism, and unwavering guidance throughout the entire process was truly commendable.

From the initial consultation to the final loan approval, he maintained an unwavering level of transparency and professionalism. He provided comprehensive explanations of the loan options available to us, ensuring we had complete understanding of the terms, rates, and any associated fees. This level of transparency allowed us to make well-informed decisions, leaving no room for surprises or hidden costs along the way.

Not only was he transparent, but his friendly demeanour made the entire experience less stressful. He approached every interaction with warmth and genuine care, making us feel comfortable and valued as a client. He took the time to listen attentively to our concerns and patiently answered all our questions, no matter how small.

He was always reachable, whether it was via phone, email, or in-person meetings. His prompt responses and availability to address our queries or provide updates were truly impressive. We never felt left in the dark or uncertain about the progress of our loan application. His constant accessibility provided reassurance and peace of mind throughout the process.

Additionally, his guidance was invaluable. He skilfully navigated us through the complexities of the loan process, ensuring we understood each step along the way. His expertise and knowledge of the financial landscape was evident as he provided insightful advice. His guidance proved to be instrumental in securing a loan that perfectly aligned.

In summary, Jay finance is highly recommended. His commitment to transparency, friendliness, constant accessibility, professionalism, and expert guidance made the entire mortgage process seamless and stress-free. Whish you good luck!!!

JAY Finance 16 Aug 2023

Thank you Naveen for giving us a fantastic rating! Your feedback is immensely valuable to us, and it motivates us to continue delivering excellent service to all our clients. We appreciate your trust and support in choosing us for your financial needs. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you again for your kind words, and we look forward to serving you again.

charitt
1 review · 200 points
verified email - 16 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our experience with Jay has been truly outstanding and if i had the option of giving a 10 -star-review here, he would have definitely got that from me.

We got to know about Jay through another friend. Prior to contacting Jay, we had reached out to another Mortgage service provider.

Why we decided to proceed with Jay are due to multiple reasons and the below are the most significant ones where im concerned;

1) response and availability; to all our queries which was a huge plus point for us throughout our process, at any given time!

2) thorough knowledge; he guided whenever we had doubts and advised us in each of the steps.

3) clear and professional process; this was easy for us, mainly when submitting the required documentation. Based on our submissions, he will prepare a comprehensive report which will surely shed some light into whats going to happen next.

4) Other connected services; Jay will also recommend really professional conveyancing, building and pest inspection services, how this is at our disposal.

Thanks Jay for all the assistance provided. You were a key figure in securing our first-ever property in Australia.

monicaa168
1 review · 200 points
verified email - 16 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Jay is very knowledgeable in this business. He listened to our changing circumstances patiently and navigated us through to find the right solutions throughout our house hunting and finance approval process. He is very reliable and responsive.

JAY Finance 16 Aug 2023

Thanks Monica. Your kind words inspire us to continue providing top-notch service

sarwar-hussainm
1 review · 200 points
verified email - 31 Jul 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have had a wonderful experience with Jay , he is very professional but also connects with a personal touch. He has helped us in our first home buying journey in amicable way.
I would like to thank Jay and his team for a wonderful job done. He is always reachable and provides expert advice, he has saved us significant $$$$ and managed to get us a really great rate with one of the big 4. I wish Jay best and keep up the good work.

JAY Finance 20 Aug 2023

Thanks, Sarwar, Your review means a lot to us. Thank you for taking the time to share your feedback and support our business.

rajithv
1 review · 200 points
verified email - 31 Jul 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Jay is an exceptional financial broker. His expertise and personalized approach made our home buying experience smooth. With his guidance, we achieved our financial goals. Jay's knowledge, clear explanations, and tailored mortgage process were commendable. He was always available for our concerns even while he was away for his holidays. Working with Jay was a great experience, and we highly recommend his services.

JAY Finance 05 Sep 2023

Thanks for your great feedback, Rajith! I appreciate your support.