I have used this service on previous occasion and was happy with their prices (distance towed was around 20km then).... But oneday I broke down local, 3 streets from my house in a shopping centre carpark, so i called jays towing. They wanted to charge me $60 for a tow home, only 3 streets away & said it was due to my car being in the carpark of the shops as they would have to push my car out - even though it was a small carpark, ground level etc.