JB Hi-Fi

check icon 4.3 (26)

Reviews for JB Hi-Fi (26)

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4.3
26 reviews
5 star icon
13
4 star icon
10
3 star icon
2
2 star icon
0
1 star icon
1
Service Rating
4.1
Quality Rating
4.2
Value Rating
4.4
verified email - 11 Sep 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Good service great prices friendly staff

verified email - 03 Oct 2021
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Has ANYONE noticed how JB HiFi ONLY has positive reviews???

I can tell you this is NOT a positive review.

During COVID, everything is difficult ... even JB HiFi tell their customers to be patient due to difficulties during this time.

So, Apple Air Pods PRO, that were bought on 22/9/20 and given as a gift for daughters b'day on 13/10/20 stated failing in Late August 2021 & were finally reported to JB HiFi on 30/9/21 ... 8 days after 12 months from purchase, but 13 days before 12 months since item was OPENED for the first time.

Their response was ... 'thats too bad'!

When queried why the Air Pods Pro should be failing after less than 12 months use ... their reply was "if you use them daily, thats HEAVY USE and you cant expect more"

$400 earphones that dont cope with daily use for a year???

THANKS JB HI FI....Never again will I shop there & never again purchase Apple products ... VERY expensive and they are EXPECTED not to last more than 12 months if you want to use them everyday ... According to their reseller .. JB HI FI

Approximate cost: $400

verified email - 08 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Always have things in stock and if they do not they get it in very quickly. Have always been pleasantly surprised

verified email - 07 Nov 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Really nice staff, helped me with all of my questions and were very patient with me. Left feeling like I had got good value and was looked after. Look out for the extended warranty additions though. They were so nice I almost felt obligated to get it, despite it only being $17 for an addition 3years on my DS

Approximate cost: $250

verified email - 31 Dec 2010
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

We did some Chrisie shopping here this year and put a bunch of items on layby to keep things simple. When I went to collect them every item I had lay-by'd had been reduced - when I asked the staff member to reduce the items accordingly it was done so pleasantly, promptly and without the usual hurumphing that usually goes on - I was really impressed!

verified email - 12 Oct 2010
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

Great business and cheap dvds. In comparison to other stores you end up saving at least 20% which is great. Always been happy to shop here.

11 Jun 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

heaps good store. usually has the cheapest dvds and always has a large range of music, movies, games etc

05 Jun 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Drove the store with a friend of mine, he bought himself an head unit from there. He certainly looked happy with the product. I would deffinately suggest and recommend the place.

Approximate cost: $450

verified email - 18 May 2010
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

Can't find a gift for a boy, go to JB. If you walk out of their empty handed I'll be amazed! Huge range of products and loads of DVD's and CD's. All sorts of electronic games and gadgets for PC's and Laptops, pretty fun place to go. And always has great sales!

verified email - 28 Oct 2009
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

I buy most of my things from here - I got my PSP from them, my 360 and a load of games for them + they're most definitely cheaper than other places and their CDs are usually cheaper than say buying it from another retailer. I guess they could have a some more staff seeing as Chaddy is always busy...

verified email - 19 Oct 2009
Service Rating
4.0
Quality Rating
3.0
Value Rating
5.0

Always the cheapest available physical store, and they stock alot of imports. Much better than Sanity, with overpriced items and annoying staff that pester you.

Approximate cost: $18.00

SanjeevaR
1 review · 0 points
28 Jul 2009
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

There is a wider range of products and low prices so you have a lot to choose from. The staff is friendly and negotiable with price even the one's already on special's which is great these days.

Approximate cost: $1000

verified email - 22 Oct 2008
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

JB Hi-Fi Goup operates stores throughout Australia and New Zealand and we are always on the lookout for the best people to staff our retail stores. they are the biggest and the best

Approximate cost: $50

verified email - 20 Jul 2008
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

I have found the move across the hall a mixed experience. There is a wider range of products but they still haven't managed to find a solution to the long queues or to offer a queries desk. The staff are friendly and have a great rapport with both customers and each other, something rarely seen these days.

verified email - 16 Jul 2008
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

Amazing selection of CDs, DVDs, games..etc...Needs to work out a better system in terms of customer service at the register as queues can be extremely long.

verified email - 09 Jan 2008
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

Recent changes to store location seem to have cramped the store and amplified JB's consistently crowded status. Although prices are usually better than most, one has to do a little bit of research-often I've spent a considerably higher amount on a product believing that JB was always cheaper. That said, in terms of more expensive equipment, the staff are always friendly, helpful and willing to haggle. During busier times, you may have to wait forever to actually buy your product though!

verified email - 04 Oct 2007
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Helpful staff for every query whether it is a CD I can't find, or assistance with sound equipment. Staff are young and enthusiastic, always polite and knowledgeable. If they don't know the answer, then a quick call to the back room finds someone who can help. Its my first port of call for music and movies.

verified email - 30 Sep 2007
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

Having this JB Hi-Fi in Chadstone is so great since it's way cheaper than any of the other record stores there and they still have a great selection of music and DVDs. The service here isn't the best, mainly due to the fact they get a heap of customers.

verified email - 30 Sep 2007
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

they day JB hi fi came to chaddy i rejoiced! this is easily the best place to buy Cd's and dvd's and anything electronic! i tend to do a lot of clothes shopping at chadstone so i always end up popping in for a look- big store! staff could be more helpful though!

verified email - 28 Sep 2007
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

The range here, like any JB store, is amazing, Cds, DVDs and even electrical equipment on offer would be just as comprehensive as specialist stores, It's hard not to go into the store without leaving with something, very good

TimD
#54 in Surrey Hills VIC
1 review · 200 points
verified email - 28 Sep 2007
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

They have a huge selection of cd's and dvd's. I can always find what im looking for and they have nearly every genre. But with the dvd's they dont have all of the ones I was looking for but im sure they could order them in

Approximate cost: $20-30 bucks

verified email - 28 Sep 2007
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

JB is the greatest music store and Chadstone is no exception. The service is great, the range of CD's they have is amazing and the amount of hi fi technology they have is as equally great! This is your one stop gadget shop!

verified email - 27 Sep 2007
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I always find what i want here and always find something else at the same time the Cd collection is amazing and very dense. Its almost too hard to find what you want, but i dont mind stumbling accross ones i didnt even no i wanted til i got in there... great shop

verified email - 26 Sep 2007
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

These guys have a huge selection of music, video and audio equipment and always have a sale on which is great value for money. Their selection of music is greater than most other JBs which is great because it saved me the hassle of shopping around.

verified email - 26 Sep 2007
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is a great place to buy music and DVDs, they have a fantastic selection and it's very easy to find what you're looking for. The staff at this store are very helpful. Everytime i go here there's always so many people here buying something!

verified email - 30 Aug 2007
Service Rating
4.0
Quality Rating
3.0
Value Rating
3.0

I was looking a plasma TV and they are promoting the best price but they are not. They don't do free delivery etc etc. Myers gave us a much better deal for the same TV (in fact one just a little bit better quality).