Unfortunately it cost over $1800 to find out that these guys don't really care about the customer. They didn't fix the fridge that we were charged for and they charged us from 8am-2pm (for example), even though he didn't turn up until 8.20am, spent an hour outside or sitting in his van on the phone and then left at 1.50pm. At a ridiculous hourly rate, these extra "minutes" certainly add up. Felt very taken advantage of - would not recommend.