I have used JSA for many many years. But since becoming part of the "transition to retirement" community I have had many issues. The reason I go to a tax agent is because I don't find this type of thing easy. Jill has sorted them for me, but it has taken a while.
Jill has been our tax professional for many years and does an outstanding job each year. we have been customers for almost 20 years
Regardless of whichever agent has done my tax work in past years, I have been very happy with the accurate results. This year Ivee assisted me at fairly short notice and made the process extremely easy and hassle free. I was happy with her attitude and attention to detail.
I have always found the agent to be professional, knowledgeable and friendly. As this firm has specialist tax agents for educators I knew I was getting the maximum rebate possible. I would recommend EdCom to anyone that wants a easy way to claim for all their rightful deductions at tax time.
As I mentioned during my meeting a few days ago, it is always comforting to see somebody like Ivee for my tax return - cheerful, competent, intelligent.
Noel Kelly
Simple and easy process. Well explained and knowledgeable. We enjoy seeing Ivee every 12 months. A pleasure to deal with.
We have been provided with an excellent service by the JSA Team for many years. Jill is exceptional in her field of work. Well done JSA.
Always a pleasure to deal with Ivee. Great service. Punctual and friendly. The new offices are easier for parking too.
very professional. Jill has great taxation knowledge and is very personal. She is able to elicit the information necessary to complete the form with ease. She is able to spot possible tax deductions well and has an extensive knowledge of the rumifications of retirement and property investment.
Absolutely I would recommend this business to others. Graham B has been doing my tax returns for many years and since going to live interstate more than two decades ago, I still come back to him every year because he offers such sound, professional service and advice. He takes a genuine interest in what's happening in my life and is always very welcoming.
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Dear Victoria
I agree, your retirement should be a positive thing without these complications! This is an inherent problem in our tax system for which we are here to help. Through active communication with the ATO I am pleased we were able to rectify the issues for you. Unfortunately, when dealing with the ATO there is often time involved beyond our acceptable standards. I trust you enjoyed your holiday and Amy was most helpful last week.
Best regards
Jill