Judith Penak Couture

4.9
based on 292 reviews

Customer Approved
“We make customer
service a priority”

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292 reviews about Judith Penak Couture

Anonymous
20 Jun 2011

It's so different to the other review here! My mum and I loved our experience! everything was perfect, considerate, and showed serious skill in crafting a 50's vintage dior lace piece. The piece is stunning and perfectly made. Would completely recommend her.

verified email - 11 Apr 2011

I was referred to this dress maker by fabric shop to make my wedding dress. The service I received was often abrupt, especially when I raised things that needed to be fixed on my dress. The quality of the finished product was less than satisfactory – the netting on my dress came completely free from the dress on my wedding day and had to be stitched in place by my mother and mother-in-law before the ceremony. At this time they discovered the netting had only been held in place by 4 stitches – 1 at the front, 1 at the back and 1 on each side. While they were fixing the dress they noticed most of the seams were raw and had not been finished off. By the end of the night, the stitching on my hip on the outside of the dress had also come undone.

We are terribly upset to hear this feedback! We pride ourselves in never having unhappy clients so this has come as such a shock. Please contact us directly to discuss what happened so we can ensure nothing like this happens in future. Kind Regards, Mali @ Black Rose!

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