1 review about Katrina Lodge

verified email - 15 May 2012

We stayed overnight in 'The Chalet'. While the cottage was beautifully set up, the service we received was far from good. It was clearly stated on the advertisement (also provided in the room itself) that we would receive a bottle of wine and also a bottle of port on our arrival. When we asked about this, we were told that the venue no longer had a liquor licence and that this could not be provided. We were disappointed but accepted this. A while later, the host knocked on the door and gave us a bottle of cheap red wine, saying that she had 'found it inside'. Surely if there was no liquor licence this would not have been possible.
Other than that, there was very limited hot water so we were unable to use the spa - the sole reason why I paid $290 for the Chalet cottage rather than $160 for the Sun Rise suit.
Overall I was VERY disappointed, particularly seeing that I had such a good experience at the same place when it was run by different owners.

Approximate cost: $290 per night

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