I chose this funeral parlour only because of its proximity to our house but it came out to be the right choice as they were really very helpful to me in my time of need. When my mother died, I couldn't take her ashes back overseas for burial with the rest of her family and they kept her ashes for me for a month (no charge!) until I was ready to do so. Then my father died and they kept his ashes for me for almost six months (still no charge!!!) until I could take them back overseas. These are people who don't take advantage of people's confusion and sorrow during vulnerable times. That they are also an Australian company, and family owned, only make them more outstanding.