Moved fm Sydney to Canberra (Army) & I've had the misfortune to move around Australia quite a lot. This latest move fm Sydney was an experience. Day 1 - Two people to start the packing. One was excellent - very methodical and professional. The other (young female) was doing the kitchen and was more interested in her mobile phone. They sent another four people in the afternoon to finish packing, which they did but quite late. Packing the trucks occurred on day 2 - no problems there.
Down in Canberra however, they turned up with a completely different crew - all Uni students. I knew we were in trouble when the truck turned up with the container packed onto the truck the wrong way so they couldn't open the container. Finally the Uni students started to unpack - as they weren't the crew that packed they didn't know what any boxes contained. Still it didn't stop one Uni student placing a plastic container on the bottom of a trolly and then some heavier boxes on top. What a surprise when the plastic container was crushed. Finally got unpacked fm the trucks. Surprisingly none of the Uni students could drive the truck so it was left on the narrow road overnight. Have informed TOLL I never want this company to do any more of my removals & I would not recommend them at all. I have done over 15 removals now & they are the worst.