23 reviews about Kids Digz

verified email - 22 Dec 2007

Each time I've visited I feel like i've walked into a nightclub with the music blaring you can't even hear yourself speak. There isn't enough for children under 4 and there's almost always kids over 4 in the little kids play area but staff never tell them to get out. Coffee tasted good but the food prices are a rip off.

Hi ummbb, we were pleased to see another review from a member with an excellent TrustFactor. Having visited various indoor playgrounds, we have noted that many seem to struggle with similar (problematic) issues. Eg. Lack of hygiene, insufficient maintenance, unhealthy food options and older kids being inadequately unsupervised and/or being allowed access into toddler areas, thus causing the potential for injury. Thanks for the heads-up! Reeces

verified email - 03 Dec 2007

I have been to Kidz Digs many times as my kids really enjoy going there. I have not had a problem with the service. The staff have been quite helpful. It depends on how busy they are at the time with how quick your food is served. Last time I went it was not so busy, so food was out in about 10 minutes. My kids enjoy the facilities. Possibly only drawback is that it is quite large so you need to really keep an eye out on your kids at all times.

verified email - 02 Nov 2007

Over charge on entry, we waited for almost 40 minutes to get food we had odered. Place in disrepair almost had one of our children killed by holes in a jumping castle thus got stuck when it reinflated and he couldn't breathe.

Approximate cost: $30

Hi Niqued, we were shocked to read your comment regarding your child’s near miss and hope he/she recovered from the ordeal. Although this accident occurred back in 2007, we are curious as to how the staff handled the issue and whether or not you lodged a ‘formal’ complaint. If you are not comfortable disclosing this information publically, feel free to message me privately. Regards, Reeces

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