Kim is a great hairdresser. The first time I went there she squeezed me in for an appointment just before an important event and she did such a great job that I've been going there ever since. She is particularly good at foils which always look very natural. She gives customers a loyalty card which entitles them to a discount after a certain number of visits. She has also come in early on a Saturday morning (7:30am) to do a blow dry for me before a wedding