Being a junk mail junkie I always scan all the store catalogues especially when I have a particular purchase in mind. I love the fact that Kmart offers their low price guarantee eg, if you find the same product on sale elsewhere cheaper they will match the price and give you 10% off the difference. I had a situation recently where I decided to invoke the low price guarantee on a couple of items I wanted to buy. Not only was I given 'attitude' by the sales assistant at the checkout for doing so she also suggested that if the items were cheaper elsewhere then why didn't I go and shop there? So as not to be embarrassed any further I quietly finalised my purchases and upon arriving home lodged an online complaint about not only the service, or lack there of, I also suggested that their staff be given the proper training as to how to correctly process a low price request from a customer as I have had other occurances where the extra 10% off the difference has not been credited.