4 reviews about Laguna Beauty Day Spa

Anonymous
29 Dec 2013

I walked past this spa many times and finally decided to try it out since I live locally and have been dying to find a good massage place. Turned out I had the most relaxing yet firm massage ever! From the minute I walked in, the staffs were so welcoming. The massage therapist was also very professional. Overall I had a great experience there and would definitely recommend this place to all my friends!

Approximate cost: $60

Anonymous
31 Oct 2013

Such a beautiful place where I can always relax myself from mind to body. I have had a few services there including body massage, waxing, facial and body scrub. Always happy about their professional and caring service. Worth to mention is the massage, they can combine the traditional Chinese remedial massage with essential oil message, which I love most. It is a green island in the city for me now and have recommended it to my friends. Just hope they have more sales promotion:)

Approximate cost: $100

Velvethearts 31 Oct 2013

Love a great day spa! Thanks for the tip!

Iloveshopping 01 Nov 2013

Sounds good really need to go here

22 Oct 2013

A friend recommended me to this new ladies spa in Eastwood few weeks ago so I thought I might give it a try as my friend said their service was excellent. I tried their 2 hour package which included one hour massage and one hour facial. What really stood out was the facial they had done for me. They specifically selected products suited for my skin needs and they claim that the product- Biologique Recherche is a high end and effective product. After the facial I was astonished by the result of the treatment. My skin was much firmer and brighter, which is what I've always wanted.

The interior design is beautiful too. Would definitely go again.

Approximate cost: $100

verified email - 03 Sep 2013

They are a brand new day spa that just opened this week, so I thought I'd go and try them out. They claim to use a French product called Biologique Recherche and their front room fittings looked welcoming, so I had high expectations.

Unfortunately I was disappointed with my experience. Having had a look at their menu, I chose a 60 mins aromatherapy massage and 30 min facial. (My usual when I go anywhere)

Usually with this combination, you would have the massage first, and facial last, as you'll be lying down already.

However in this case, I had the facial first, which means I had to flip over for the massage then flip over again at the end. It also meant whatever product I had on my face rubbed off the massage table by the end of my treatment.

The facial was good. Nothing to complain about.

Then the massage commenced and that's when the disappointment started. I had wanted an aromatherapy massage, which is a light massage with aromatherapy oils.

The massage felt more like a remedial massage, with a lot of hard pressure movements, digging into the muscles and finger presses.

I probably needed it, but that's not the point. I really just wanted to relax.

The other thing is - there was no aromatherapy oil. The oil used on me smells like cooking oil and as soon as I got home I took a shower to scrub it all off. It smelled awful.

Another distastful thing I found was, towards the end of my treatment (while I am still being massaged) the therapist kept wanting to sell me more services. "Would you like to book for another appointment? We can give you discounts" - "Do you want an extended foot massage for just $20 extra today?"... etc

Let's just say, I am not impressed. I was there to relax and I couldn't because 1. the massage I wanted is not the one I got and 2. I kept being given sales pitches.

Lastly - the therapy rooms are not enclosed. They are just rooms with a thin curtain at the entrance and I could hear everything. People opening and closing drawers, opening and closing the microwave, going up and down the stairs and the phone ringing. I think I even hear the toilet flush.

There are cheap massage places where these things happen, but for the price they charge, for the claim that they are a luxurious beauty service.... it's just not meeting expectations.

I am sure they'll improve over time. I hope they do. There's potential in this place but it's just not quite there yet.

Approximate cost: $100

natalie_ax 04 Sep 2013

Although you had a disappointing experience, your review was fantastic. Highlighted the areas for improvement without any bitchy or sarcastic overtones. Thank you for being honest and informative.

Iloveshopping 05 Sep 2013

Sounds disappointing, being local I haven't come across this place as yet, but for sure will take a peek when next in Eastwood thanks for the heads up.

laguna 23 Oct 2013

Dear Amyh5,

Thank you for your kind feedback. We are sorry that you had a disappointing experience with us. We believe not all the comments in the review are ultimately true, however we promise we will try our best to improve the quality of the services we provide.

Kindest Regards,
Laguna Beauty Day Spa

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