to say i was annoyed when they moved from their victoria street premises in richmond all the way over to flemington is an understatement. my desktop was what i thought beyond repair. took it over to the shop and after diagnosis and recommendation i bought one new part through them and had it installed. the desktop was 5 years old at the time and hand built by a computer geek friend of mine overseas so everything was... i'll let you join the dots. laptop zone sold and installed me parts at a very reasonable price and even thought called laptop zone i can assure you they do service desktops. come back to victoria street, please!