Absolutely BAD CUSTOMER SERVICE. I highly recommend everyone to AVOID this company. I made an appointment on Friday afternoon to have someone come to my house Monday morning at 9:00am I waited around all morning , I tried Calling, Texting and Emailing this company with no reply. In the end i had to leave home as i had things to do all day. I started heading out of my home town to low and behold i find the Laser Plumbing van heading out of the town aswell. I get a pathetic excuse via sms stating that the person who was in my area has been held up and they are stuck at a job. The company didn't like being caught out on after i told them it was funny because i am following the van to Hobart. Fair enough they may have been busy, but a courtesy call would not have gone astray, and then about it, That was pisses me off. I hardly complain but todays service from LASER PLUMBING GRANTON was absolutely!