Lifestyle Aquarium And Reptiles

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Reviews for Lifestyle Aquarium And Reptiles (1)

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verified email - 10 Nov 2014
Service Rating
2.0
Quality Rating
1.0
Value Rating
2.0

I visited this aquarium a few weeks ago and will never, ever go back. There were a number of dead fish and many unhealthy looking fish. I had read somewhere online that it was under new management - I hadn't been before so don't know what it was like in the past, but it can't have been worse than this.

The fish room was dank and smelly, and extremely unpleasant to be in. I felt absolutely awful walking around tanks at those poor fish, and seeing dying fish. I realise that fish die, and sometimes there will be a dead or sick fish in an aquarium - but there's a difference between there being a dead fish, and tanks full of unhealthy looking fish and tanks.

I was looking for a particular item (substrate for planted tank) and the woman I spoke to had no idea what I was talking about, and pointed me to some neon coloured gravel. Another sales person was selling tropical fish to a customer to go in with her goldfish, and giving patently WRONG advice about whether the fish could be kept together, and how to care for them. I find bad service annoying, but when it's clearly wrong information that is going to mean that live creatures are going to live a life of misery before dying a painful death, there is no excuse.

I don't know if the people who have taken over have no idea about fish and/or fishkeeping or they hired some people with no idea - but in either case, I will definitely not be giving any money to this shop, ever.