We placed an order for 8 chairs in October 2020 (paid freight for their delivery here too), knowing the ETA of our chairs was a month later. November came and went so we contacted the company for a new ETA in December 2020. No firm information was given, other than 'shouldn't be too far away, they're very close'. Another month passed with no contact from the company. We asked the same question and received the same reply. Fast forward to January 2021 and we were tired of waiting. Not once did this company contact us and not once were we given firm information. Now even if the chairs are on a container shipment & coming by sea, you do know an approx ETA so 'they shouldnt be far now' does not suffice. As a last attempt at a resolution between us and this company, we said we understood the current climate (i.e. Covid has caused issues) however we would like the bulk of our $1196.97 payment returned, and to leave a deposit until the chairs arrive. By this stage we had become most uncomfortable with this business holding over $1000 of our money. They refused to entertain this so we requested a refund. The refund was forthcoming however given the long delays we went through, it was sad to see they were unwilling to waver in order to meet in the middle and accommodate us for the huge delay.
The big concern is no forthcoming contact from them at any point. We wont be back and do not trust them. Be careful with your money..

Approximate cost: $1197