Loan Market Canberra

5.0
based on 151 reviews

Customer Approved
“We make customer
service a priority”

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151 reviews about Loan Market Canberra

verified email - 09 Oct 2023

I had a fantastic experience working with Loan Market Canberra, particularly with Jessie and Melinda. Their expertise and dedication in helping me negotiate a better interest rate with my current lender made a significant difference. Thanks to their efforts, I managed to save around $2000-$3000 annually without the hassle of refinancing to a different bank. What stood out to me was the time saved by avoiding a new loan application process elsewhere, as well as their respectful approach – they never pressured me to switch banks.

Jessie and Melinda's commitment to securing a better deal, along with their fee-free services, truly impressed me. Their professionalism and genuine concern for my financial well-being made the entire experience smooth and gratifying. Knowing that I can count on their expertise in the future gives me great confidence. I highly recommend Loan Market Canberra and the exceptional services provided by Jessie and Melinda.

verified email - 04 Sep 2023

Great Experience and customer service from Melinda and Jessie from Loan Market Canberra. My fixed loan is ending in September and wanted to get a better rate. They helped me get a better rate through negotiation with my current bank. I saved around $3000 on interest charged per year. I would say best in Canberra.

verified email - 04 Sep 2023

Our experience with Loan Market Canberra has been absolutely fantastic! Jessie and her team are very responsive and helpful. Jessie always inform us about the steps and providing many solutions to work with our financial situation. As first home buyers, we have very little knowledge about the market and what we are expecting. Jessie always think in our shoes and taking care of us like she’s doing the loan application for her own. She replied to my message even on her holiday. We honestly can’t thank her and her team enough.
I’d highly recommend Jessie to anyone who is looking for professional finance advice with outstanding customer service.

verified email - 11 Aug 2023

Cannot recommend Loan Market enough, Jarod and the rest of the loan market team provided us with a great first experience to purchase our first home, always ready to answer any questions and went above and beyond to make the process as stress free as possible. We had a short timeframe to have everything organised and Jarod and his team pulled it off beautifully!

verified email - 11 Aug 2023

Jarod is an excellent broker and I would recommend him to everyone. He took the time to answer any and all questions, no matter how simple or complex. He has excellent availability when contact is needed. He kept everything factual with all advice given and never tried to push anything, giving us time to move at our own pace. Being able to do everything online made the whole process much more convenient. I look forward to working with Jarod into the future.

verified email - 11 Aug 2023

My partner and I had a great experience with the Loan Market Team! Jarod Gilmartin our Mortgage Broker was so helpful, consistently checking in, and acknowledging our goals and wants throughout the entire process. The admin team was also excellent in assisting. Definitely recommend!

verified email - 11 Aug 2023

Thank you Jarod from Loan Market for sitting down and talking about next steps for my home loan. I am a little while away but just having someone understand my goals was a huge help!
Highly recommend the team at Loan Market Canberra!

verified email - 03 Jul 2023

Nitish and his team were absolute life savers. As a first time home buyer, the process of buying a property was daunting and scary as we didn’t know what was happening or what to expect. Nitish and his team were so patient, caring and supportive throughout the whole process. They worked in our favour, delivering the best home loan that suited our needs. We couldn’t have picked a better team to help us reach our dream of buying our first home.

verified email - 03 Jul 2023

Nitish and team were a pleasure to deal with.

They continually kept me updated about the process and were responsive to any of my queries regarding it. Nitish explained my options for lender and loan structure, took my circumstances and preferences into account, and was able to make some recommendations on those.

The team checked in with me throughout the application process, also ensuring that other parties eg banks were following their service agreements.

Further, they initiated a review of my rates after 12 months and were able to secure a better rate. I felt comfortable dealing with them and I would definitely make use of their services in future.

verified email - 03 Jul 2023

Absolutely fantastic experience working with Jessie C, Jess P and Emily. Really appreciated the engagement and advice throughout the process and felt supported the entire time. Thank you again for all your great work, would definitely recommend to friends, family and others looking for an engaged and experience mortgage broker team.

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