I was kept waiting for 30 minutes. Then when I asked for the staff to only do my face waxing and not the arms as I needed to be somewhere soon, staff said was very quick. Unfortunately staff also took off the middle of my eyebrow in rush, and then tried to tell me it was like that when I came in. They gave me an eyebrow pencil to fill in the gap, but still charged me for the rest of the waxing. Very poor customer service.

Not much point making an appointment here as it means very little to them. Booked an appointment which I reconfirmed (in person), then got an SMS to confirm it again. Was then phoned asking to change it - not possible, called the next day and told they couldn't do it because" they wanted to finish early". Go elsewhere!!!!!!!!!! There are PLENTY of better beauty salons around!

great people - lovely service