Absolutely disgusting customer service. Asked for a refund and got told "we are too busy". Continued to ask politely and told to go away "we are too busy". This lead to causing a scene. I want you all to know this business could have made a deady mistake today:
I stated I wanted no dairy in my meal, was given the complete wrong order. Sent it back and told them I wanted no dairy what so ever (multiple times). They acted as if they understood. Was then given a new meal.. again containing dairy.
If you work in food you really need to understand the risk of giving someone who asks for no dairy food containing dairy! Lucky many people are used to checking their food before eating.
Dairy allergies are deadly serious! Literally! Please educate yourselves and your staff. My family have been going to this fish and chip shop for as long as I can remember. We are loyal customers and you offered nothing in return for the bad service we received. You're lucky someone didn't call you from the hospital. Have advised a community of over 300 other individuals not to eat here and will continue to do so. Won't be back.

great fish n chip shop in a great strip of shops in lower plenty. fish is always fresh and tastes great, the chips are awesome too. Changed hands not long ago but you wouldn't even know because the quality has not dropped, if anything its gone up

Being a seafood shop as well as a fish & chips shop means they use real calamari for their calamari rings, which are also crumbed in-store. Sometimes a little too much kick (pepper?) to the crumbs. Flake is always nice & fresh & tastes yummy too.

Approximate cost: $10