Really happy with the carpet clean. Very professional and removed all my stains. Thanks Colin
I had my house cleaned yesterday morning and my carpets in the afternoon - a fabulous job! Never thought the carpets would ever look this good again. I will be using the company again to clean the windows and clean the grout in my house! Can't praise highly enough.
Absolutely perfect! Warren did an amazing job at my house and my son's house. Very happy!
Thank you for reviewing our business. Warren puts a lot of effort into the art of perfecting carpet cleaning.
Wonderful job - had 8 rooms cleaned, carpet came up beautifully. Rugs and couches cleaned also - also great job
Thank you for reviewing our business. We aim to be the best carpet cleaners in town.
I was please with the outcome on my carpets and two chairs cleaned. Brian was on time and very professional. In 2016 in February I would like my oven and windows cleaned by your company. Ring me to come and give me a quote. You got my number. Alan.
Approximate cost: $186.
Hi Alan - thank you for reviewing our business. Brian certainly is a good carpet cleaners. He is an asset to Magic Dry.
We had the mattress in our rental cleaned by your technician Brian Davies. The mattress was very disgusting prior and looked like brand new after the cleaning. He did a fantastic job, thank you so much!
Thank you for reviewing our business. Brian certainly is very good at cleaning mattresses.
Not very impressed with the service I received. Had to mop up the excess water myself and also found damage caused to newly fitted skirting boards, which now have to be repaired also found chemical splashes on my leather suite. Was refunded a some of the money but still wasn't worth the damage and inconvenience caused. Needless to say I would never use this company again and would never recommend them, not sure where the Magic Dry comes into it.
Ok you are not making this any better, you as a business are meant to defuse a situation not make it worse, of course an apology is necessary you obviously do not understand what has happened here, I paid for you for a service to be completed in my home and you have completed the service but whist doing this have caused unnecessary damage regardless to what extent !!! and yes I did ring up to complain and the person told me to put it in writing, this review came up for your web page so that is why I used it, if you don't wish to accept reviews you need to block this. A business needs to address positive and negative reviews and learn from their mistakes which will make a better business in the future
Colin as a business owned made a decision. As the repair cost was not large, Colin decided to defuse the situation by just paying for the repair. The inconvenience is unfortunate, but fortunately not major. Our apologies therefor. Receiving a negative review is certainly a major dent to our pride given the number of positive reviews we receive.
I will be the one to decide how inconvenient it is as it was my house you came into. This matter is now closed
Floor tiles cleaned in family room/kitchen/laundry. Delighted with the result. Will recommend.
Hi Janet - thank you for reviewing our business. Magic Dry
A great job done by Warren who was on time and very courteous. Carpets came up better than expected..would recommend your company highly :-):-)
Approximate cost: $166.
Hi Nicole - thank you for your review. Warren always looks to over-deliver on customer's expectations. He is an asset to our carpet cleaning business.
First of all, I would like to thanks Brian for the understanding my situation and giving me excellent support to book the date and time. Secondly, that punctuality and great job done. Many thanks for you Brian and appreciated your excellent job.
Thank you for the lovely review. Brian certainly knows how to professionally clean carpets. Magic Dry
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Thank you for reviewing Magic Dry. Colin is a fantastic carpet cleaner