3 Generations of our family have attended this surgery for 20 plus years. The reception staff are exceptional, with Tammy and Sulsia being the longest standing. The doctors are equally out standing, with thorough care being taken.
I would assume this Practice is not accredited by the way the receptionist Tammy deals with the patients. She actually denied a chosen support person for a 17 year old girl this morning which Is actually none of her business. This is not the first very rude encounter my family has had with Tammy.
I would not be recommending this surgery due to her behavior.
However I have heard rave reviews regarding the Doctor there. To him I give a big compliment for this but also for having to deal with Tammy daily.
All staff are excellent including the doctors except for the receptionist Tammy. Her Cust Serv skills are very poor and is not helpful at all when trying to see if the doc is running on time let alone her greeting upon entry is terrible.
This is a family orientated surgery. I am a regular patient as is my husband and my children. The practice bulk bills. The doctors are not difficult to understand (as is the case with many bulk-billing surgeries with foreign doctors). The staff are professional and friendly and I have never had a problem getting in to see my Dr on the same day as calling.
Approximate cost: $N/A
Freindly caring staff, long term medical staff, family orientated, bulk billing all, clean waiting room, short waiting times, efficient staff.proffesional presentation
“I was recently successfully treated by Dr Boon Kua and I’m only too pleased to”…
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