We went here for a work farewell last week and I would never go again because the service was so bad, and it's important to note they weren't all that busy.

We had a reservation for 15 people and at the time of booking I asked if it would be ok if a few more people came. I was told that would be fine they could just add an extra table. When I got there 5 minutes early I had to wait 10 minutes before the hostess even looked in my direction (I was standing in front of the hostess table, she was talking to a waitress). When she showed us to our table I told here that 3 more people would be coming could they please add an extra table? She said she would check with her manager, which I thought was fine.

While she was checking I went to order a drink from the bar. There were 2 guys behind the bar doing nothing and I still had to wait a while for them to stop chatting. I ordered an overpriced weak cocktail but the bartender decided to wash the glasses he had used before asking for payment and handing me my drink, making me wait even longer.

When I finally got back to the table the waitress said that they couldn't join an extra table but they could put extra chairs, despite the fact there were plenty of extra tables that weren't reserved, this was annoying but I said ok. I also had to ask her to clean off my table because it had visible chunks of something gooey (the table had been empty and reserved when we got there so should have been clean).

Just as the last few people were arriving she came over to tell me that they could no longer give us extra chairs without an explanation and walked straight away. In the end we grabbed one of the empty tables next to us and joined it anyway.

We had to wait another while before we could flag her down to order our meals. We ordered fine and the meals came out relatively quickly but at this point we were eating 1.5hrs after our reservation. When the meals came out a few people had ordered the calamari main but were then served the entree. Instead of apologising and fixing it they were told if they wanted the chips to go with the entree they would have to order a serve. At this point everyone was so fed up that most of them said don't worry about it.

The food itself was good which speaks highly of the kitchen staff but didn't make up for the horrendous service we had received all night. And on the plus side the live music was good. I usually don't expect to much from wait staff except being served when they are free and getting the correct meal, but this night is the worst service I have ever received and not only from one person on staff but all. I would never go again and I would actively steer other people away, there are plenty of other choices in the area.

Approximate cost: $30