DO NOT USE THIS ‘SERVICE’.
This company should be ashamed for their horrible ‘service’. They tried to charge me close to the price of the couch itself! Lucky I was able to pull the price down because they simply did NOT clean the couch or rug. They literally made it wet and smell really bad. When I contacted them to ask they return to redo at least parts, they said to me ‘if the couch is wet then it was cleaned properly. If you think it wasn’t done why would we send someone back. Thank you for your feedback but we aren’t doing anything about it”. DISGUSTING!!!
Approximate cost: $380
I definitely wont be using this company again (carpet repair) and would not recommend them at all. If you do use them check the work properly before you pay the contractor. if you are not happy with the work do not pay them, the workmanship was absolutely disgraceful. Their customer resolution area stated the work was to standard, my 9 year old could've done a better job. I submitted photos to the resolution area clearly showing the the tear was not repaired properly. Integrity and customer obviously come last.
Its a shame that the subcontractor has let this company down, sometimes the customer is right and the owner / manager should listen its their company.
Approximate cost: $300
Great service. From booking to finished job, excellent service...will definitely use these guys again.
Very professional and friendly. Peter was very responsive during appointment setting and eventual booking. Very impressed by Peter. Price is very reasonable, and able to breath such fresh air afterwards is invaluable.
“Great job on a very dirty difficult job. Was worth the wait. ”…
“All easy, quick and effective with a duct clean. Called and sent to a rental”…
“We had Nina today with us and She was excellent - spotless cleaning and great”…
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