It took a long time to get our order, it wasnt a busy time. They got the order wrong.Because we had the kids we were there for an hour so they could play on the playground. We ordered 2 coffees to have in so expected them in proper cups not in take away paper cups. The excuse, sorry we have run out of clean cups. Why doesnt she put the dishwasher on then my mum asked me. I spoke with the manager and showed my receipt which showed what time we ordered and said how the coffee cups on the tables over there had been there for an hour. He wasnt fussed. We havent been back