Sometimes we have to wait for our food to be cooked in the waiting bay & haven't had to wait long like others have had too, so that's good. But several times our drive-thru orders have been wrong & we find out when we are already at home. The hamburgers aren't made with care & sometimes have fallen out of their boxes & come apart in the carry bag. We always have to remind them to put straws & serviettes in the carry bag & even then they can't get that right. Some of the staff don't smile & look as if they hate their job & are so disinterested. And it would be nice, considering I keep McDonalds, Melton in business, that they always farewell me with a smile & a friendly "enjoy your evening"... sometimes they seem more interested in socialising with fellow team members than providing excellent customer service & getting the orders correct. The Owner/Manager needs to teach their staff the importance of getting the orders correct, the presentation of the food & the importance of providing excellent customer service. Also the car park looks like a rubbish tip with adequate rubbish bins provided & more McDonalds rubbish on the ground than in the bins. Just a occasional surveillance of the car park by a senior staff member with ensure that anyone litter & anyone dumping litter, can be reported to the EPA & fined. Have signage stating that fact & watch how clean the car park becomes. You need to lift your game to "A" game standards.

Approximate cost: $20

Very poor service most times takes to long to get meals waited over half an hour with two kids in car until my order came out in drive thru and then they blammed it on their staff members not coming in because they were sick they need to be more organised and have more staff on then 3 running whole place

Dinning was not too bad but the staff were rude and not attentive to my needs. I had to take my order back two times for them to fix it because they kept getting it wrong. On the plus side i received another meal the next time i was to go there. They then did not get it wrong that time

Approximate cost: $10