Write a review

1 review about Melbourne Timber Supplies

verified email - 19 Mar 2024

Avoid unless in-person pickup

Prices looked great, but sadly the delivered product dismally failed to live up to expectations. The treated pine timber was evidently what was left on the shelf or otherwise unsellable with defects I would never have accepted if I collected in person, so it was palmed off to my remote delivery.
Much worse though was the spotted gum decking pack - sooooooo many short and extra-short lengths. Melbourne Timber Supplies' excuse? "You never ordered any set lengths so we can’t do much about it. We do not make them and we can not tell Parkside mill what lengths to pack in a pack of decking. We did not open the pack". Wow. So selling a product sight-unseen when I simply requested decking for a 10m x 40m space.
They refuse to accept there's an issue, and won't even partially refund to offset the huge wastage from all those short lengths. This one is off to VCAT I'm afraid.
Be warned. Select and pick up in person or you'll get the dregs. Best avoided all round, there are better suppliers with better standards & morals.

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account

Need an expert?

Tell us more about your job and get quotes from local experts.