Although Michel's is a franchise, and the products are pretty much the same at all of their venues, I wanted to give this one a special review.

We go to this Michel's every Monday for our mothers group (about a dozen mums) and the operators are so fantastic. They don't mind the fact that we take over most of their seating with our prams and kids. They make baby chinos for the older kids and will happily warm bottles for the babies. They even give us a cake to share, completely free, because we all buy coffees and we go there so often.

They go above and beyond what I would normally expect of a shopping centre franchise cafe. Small business practice at its best. :)