I would describe this plumber as shady and underhanded. Turned up hours after he said he would, reassured that he did have the equipment to do the job. When he finally turned up he lied and said it was a major job and he didn't have the equipment, that pipes would have to be dug up. Got onto another plumber, who turned up when he said he would and UNBLOCKED the blocked pipe! Mick Jollife then sent a bill that cost MORE than the bill for the actual job to be done. Do not use this plumber unless you are happy to be severely ripped off!