when my cat Garfield ripped his tummy open, they were the only vets in forster/Tuncurry/taree that would see to him without $300 up front, which we just didn't have, the vet came out at 9.30 at night to meet us at his surgery to see our cat, who was pretty stressed out, not to mention how I was feeling. His wife was so sick also but he took the time away from her to see us. I now never go to any other vets and all our pets go to this surgery for anything concerning our fur babies